Released on: October 9, 2008, 10:23 am

Press Release Author: Tanya Otis

Industry: Software

Press Release Summary: Desktop sharing software provides sales agents with the tools
they need to tackle remote customers



Press Release Body: Uhingen, Germany, October 9th 2008 - TeamViewer GmbH, a leading
provider of solutions for online communication and collaboration, enables easy
desktop sharing for sales agents working in the field.

TeamViewer solutions are designed to facilitate instant information sharing and
support. When used by a sales team, agents remain in close contact with their
headquarters and client base.

Easy to use, TeamViewer connects computers, via the Internet, to establish fast and
secure communication. Advanced encryption, combined with protection against brute
force attacks, ensures TeamViewer solutions operate with the highest security
standards.

Presentation software

The TeamViewer presentation function allows sales agents to accurately present
information to their partner when face-to-face meetings are not possible.

When the presentation function is selected, TeamViewer users display their computer
screen on their partner's computer. Both the presenter and the partner are able to
view a document simultaneously, creating an ideal backdrop for a telephone sales
pitch. With charts, graphs and diagrams shared between both partners, sales agents
are able to go over information with clients or prospects, regardless of their
location.

Host module

Once a secure user ID and password is set, the host module runs in the background of
a distant, unattended computer and allows the user to get onto that computer at
anytime. This application empowers sales agents with complete, round the clock
access to their office computer. While working in the field, sales agents are able
to access information at their convenience.

Remote support

From IT issues to internal software problems, sales agents working in the field
often troubleshoot individually, or resolve complications upon their return to
company headquarters.

TeamViewer has developed a remote software application that enables support teams to
quickly take over computers located anywhere in the world. IT specialists can now
jump onto sales agents computers and work out technical issues easily and
effectively.

With the remote support software, reboot is now possible, and technicians are able
to update software or servers without losing the remote connection. This increased
technical support allows sales agents to concentrate on relationship building and
outlined targets while the technical team addresses IT issues.

"The trend for companies to centralize, combined with the desire to reach new
customers, has created a sales field where agents are responsible for a large and
wide spread territory," explains Dr Tilo Rossmanith, Founder and Director of
TeamViewer. "With TeamViewer, sales agents can now work more closely with clients,
prospects, and head office. This creates a more efficient sales team, translating
into a better situation for the company as a whole," finishes Rossmanith.

All TeamViewer software features cross-platform support, and is fully operational on
both Windows and Mac systems.

TeamViewer solutions are constantly updated to guarantee fast internal performance.
TeamViewer works behind firewalls, enabling information sharing without compromising
computer security.

Availability

TeamViewer software is available immediately and can be downloaded at
www.teamviewer.com.

Three different license options are available for commercial use, allowing
businesses to select the software which best suits their needs.

Premium License, available for 1,399 USD, compiles additional features, an unlimited
term and can be installed on as many workstations as needed.
Business License, available for 699 USD, features a less inclusive package also
offered on an unlimited term.
Six Month License, available for 249 USD, provides companies with a six month term
of the Business License.

This press release as well as TeamViewer images are available at:
http://www.teamviewer.com/presse/20081009.aspx.

About TeamViewer GmbH

TeamViewer GmbH, founded in 2005, is fully focused on the development and
distribution of high-end solutions for online communication and collaboration.
Available in eight languages, TeamViewer boasts more than 15 million installations
in over 50 countries. TeamViewer GmbH is privately held and has been profitable from
the first day of operations.





Web Site: http://www.teamviewer.com

Contact Details: Tanya Otis
309 West Creek Circle
Open2America
1.403.452.6506
t.otis@open2america.com